{"id":3523,"date":"2022-12-16T07:45:13","date_gmt":"2022-12-16T06:45:13","guid":{"rendered":"urn:uuid:d2c6cd4d-c451-4ed9-8923-2cbb8248af58"},"modified":"2026-07-29T13:35:24","modified_gmt":"2026-07-29T11:35:24","slug":"about-this-report","status":"publish","type":"page","link":"https:\/\/sustainability.dolderhotelag.com\/en\/editorial\/about-this-report\/","title":{"rendered":"1. About this report"},"content":{"rendered":"
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\n \t \n\n <\/div>\n <\/div>\n\n\t \n\n\t \t \n\t <\/header>\n<\/div>\n\n\n\n

Our sustainability report is based on the VSME standard1<\/sup> from EFRAG \u2013 the European framework for voluntary sustainability reporting for small and medium-sized enterprises (SMEs). The report covers the financial year 2025 and examines our business activities from two perspectives: their impact on the environment and society, and the financial opportunities and risks that arise for Dolder Hotel AG as a result. This is our company\u2019s first standalone sustainability report.<\/p>\n\n\n\n

Significant developments that have occurred between the balance sheet date (31 December 2025) and the publication of the report, and which materially affect the significance of the sustainability information presented, are disclosed in the relevant context and identified as such.<\/p>\n\n\n\n

We place great importance on the relevance, reliability, and comprehensibility of the information presented. Where appropriate, we supplement the standard requirements with industry-specific topics and additional key performance indicators to provide a meaningful overall picture. The report combines quantitative indicators with qualitative assessments.<\/p>\n\n\n\n

As this is the first time we are reporting in this format, we present comparative figures where reliable data is available. In the coming years, we will systematically expand comparability.<\/p>\n\n\n\n

We report in accordance with the \u2018if applicable<\/em>\u2019 principle: this means that we disclose information that is material and relevant to Dolder Hotel AG.<\/p>\n\n\n\n

The report is published annually and is publicly available. The thematic structure follows our key areas of focus; the relevant VSME disclosure requirements are referenced in each case.<\/p>\n\n\n\n

<\/p>\n\n\n\n

1Voluntary Sustainability Reporting Standard for non-listed Small and Medium-sized Enterprises, published in December 2024.<\/sup><\/p>\n\n\n\n

\n<\/div>\n\n\n\n \n \n

\n \n Basis for prepa\u00adration B1, \u00a724<\/span>\n \n\n<\/svg>\n<\/span>\n <\/button>\n <\/h3>\n \n \n\n

Dolder Hotel AG applies Option B of the VSME Standard: we report using a combination of the Basic and Comprehensive Module. The report covers Dolder Hotel AG exclusively as the reporting entity. Dolder Eis & Bad AG is not included in the scope of the report.<\/p>\n\n\n\n

Dolder Hotel AG is a public limited company founded in 1894 and headquartered in Zurich, operating in the accommodation sector. Significant assets are located in Zurich and include, in particular, the hotel and resort complex of the Dolder Grand as well as other properties.<\/p>\n\n\n\n\t\n\t\n\t\t\n\t\t\n\t\t

\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/colgroup>\n\t\t\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tCompany Data 2025<\/strong><\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\n\t\t\t\t\t\t\t\t\t\t<\/thead>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tCompany name<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tDolder Hotel AG<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tAddress<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tKurhausstrasse 65, 8032 Zurich, Switzerland<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tGeolo\u00adcation<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tThe Dolder Grand: 47.37286, 8.57311
\nDolder Waldhaus: 47.37314, 8.56613<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tManagement<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tAndr\u00e9 G. Meier, Managing Director
\nMarkus Granelli, General Manager<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tNACE code<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t55<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tAnnual turnover<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tCHF 75.45 million<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tTotal assets<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tCHF 327.2 million<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tCountry of primary business activity<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tSwitzerland<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tOvernight stays (room nights)<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t71,442<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tEarth\u00adCheck activity level*<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t125,656<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tTotal staff (head\u00adcount)<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t615<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tFull-time equiv\u00adalent (FTE)<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t454<\/td>\n\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t<\/tbody>\n\t\t\t<\/table>\n\t\t<\/figure>\n\t<\/div>\n\n\n<\/div>\n\n\n\n

* The EarthCheck Activity Level is a weighted metric that summarises all guest activities at the property into a comparable benchmark. In addition to hotel stays, day guests (spa, events) and external restaurant guests are included on a pro-rata basis. The metric serves as a standard benchmark for all environmental intensity metrics in this report.<\/sup><\/p>\n\n\n <\/div>\n <\/div>\n\n\n \n

\n \n Our certi\u00adfi\u00adca\u00adtions, awards, member\u00adships and programmes B1, \u00a725<\/span>\n \n\n<\/svg>\n<\/span>\n <\/button>\n <\/h3>\n \n \n\n

Dolder Hotel AG has an EarthCheck-certified sustainability management system. Together with the ISO 9001:2015-certified quality management system, this forms the basis for systematically managing, measuring and continuously improving our sustainability performance.<\/p>\n\n\n\n

The following overview shows the externally audited certifications, labels and ratings we hold \u2013 and the partnerships, memberships and recognitions in which our commitment is embedded.<\/p>\n\n\n\n

<\/p>\n\n\n Exter\u00adnally audited<\/span><\/h3>\n \n\n\n

Independent audit, structured verification or third-party rating<\/em><\/p>\n\n\n\n

EarthCheck Gold <\/strong>\u2013 Dolder Hotel AG is certified to the EarthCheck corporate standard \u2013 a global benchmarking and certification programme for sustainable tourism based on the principles of Agenda 21 for sustainable development. EarthCheck provides companies with a systematic framework for environmental and social sustainability and is recognised by the Global Sustainable Tourism Council (GSTC)<\/a>.<\/p>\n\n\n\n

The certification involves an annual independent audit in which environmental and social performance is assessed against defined benchmarks. Dolder Hotel AG has been EarthCheck certified since 2020 and achieved Gold certification for the first time at the end of 2024, which was successfully confirmed at the end of 2025.<\/p>\n\n\n\n

ISO 9001:2015 <\/strong>\u2013 Dolder Hotel AG has a quality management system certified to ISO 9001:2015. The certification is reviewed by SQS Swiss Association for Quality and Management Systems | SQS Switzerland<\/a> as part of regular audits.<\/p>\n\n\n\n

The management system forms the basis for delivering and further developing the appropriate service and product quality within the unique infrastructure \u2013 thereby ensuring the sustainable economic success of both companies.<\/p>\n\n\n\n

Swisstainable Leading <\/strong>\u2013 The Dolder Grand has achieved the highest level, \u2018Level III \u2013 Leading\u2019, in the Swisstainable programme of the Swiss Tourism Federation (STV)<\/a>. This level is aimed at businesses that already hold comprehensive and recognised sustainability certification covering all aspects of sustainability and are regularly audited by third parties.<\/p>\n\n\n\n

In the case of Dolder Hotel AG, the classification is based on EarthCheck certification. The Swisstainable programme makes sustainable commitment in Swiss tourism visible and comparable.<\/p>\n\n\n\n

Top Employer Switzerland (2026) <\/strong>\u2013 Dolder Hotel AG was certified again as a Top Employer Switzerland by the Top Employers Institute<\/a> in 2026. The certification is based on the HR Best Practices Survey \u2013 a structured, independent audit process that assesses and validates employer practices in areas such as the working environment, remuneration, development, diversity and well-being.<\/p>\n\n\n\n

The award provides external confirmation of what we strive for internally: a working environment that enables fair conditions, personal development and genuine participation.<\/p>\n\n\n\n

The certification was obtained after the reporting period (financial year 2025) and is disclosed here as a significant event after the reporting date.<\/p>\n\n\n\n

EnAW Efficiency Label <\/strong>\u2013 Dolder Hotel AG has been working in partnership with the Energy Agency for Industry (EnAW) since 2005 to continuously reduce its energy consumption and CO\u2082 emissions. As part of a binding target agreement, annual reduction targets are set and their achievement is verified externally.<\/p>\n\n\n\n

The EnAW Efficiency Label<\/a> confirms compliance with the agreed targets. Since the partnership began, annual savings of over 1,500 MWh have been achieved.<\/p>\n\n\n\n

Verified Responsible Hospitality \u2013 Forbes Travel Guide (2026) <\/strong>\u2013 In early 2026, The Dolder Grand was once again honoured with the Forbes Travel Guide\u2019s VERIFIED Responsible Hospitality<\/a> award. This prestigious certificate is awarded to hotels that commit to adhering to more than 100 stringent standards for the protection of the environment and the well-being of their staff, guests and the local community. The award recognises The Dolder Grand\u2019s sustained commitment to an environmentally conscious and socially responsible hospitality industry. Verification took place after the reporting period and is listed here as a significant event after the reporting date.<\/p>\n\n\n\n

esg2go Sustainability Report <\/strong>\u2013 esg2go is a rating and reporting system for SMEs, developed by the Center for Corporate Responsibility and Sustainability (CCRS). It enables a quantitatively supported, independent assessment of sustainability performance in the areas of Environment (E), Society (S) and Governance (G).<\/p>\n\n\n\n

As of 31 December 2025, Dolder Hotel AG achieved an overall score of 76.72 points \u2013 well above the industry- and size-specific benchmark of 60 points. The sub-scores were Governance 80.73, Environment 79.72 and Social 71.72.<\/p>\n\n\n\n

The full esg2go report for Dolder Hotel AG is available here<\/a>.<\/p>\n\n\n\n

Hydroelectric power <\/strong>\u2013 Dolder Hotel AG\u2019s electricity requirements are met 100% by hydroelectric power. The origin is verified by a certified certificate of origin<\/a> system (HKN) \u2013 a standardised, externally verified tool for documenting the origin of electricity.<\/p>\n\n\n\n

<\/p>\n\n\n Part\u00adner\u00adships, member\u00adships & accred\u00adi\u00adta\u00adtions<\/span><\/h3>\n \n\n\n

Responsible Hotels of Switzerland <\/strong>\u2013 The Dolder Grand is a member of Responsible Hotels of Switzerland<\/a>. The hotel group brings together the leading establishments in ecological and social sustainability within the Swiss hospitality industry. Each member hotel embodies a sustainability philosophy specific to its operations.<\/p>\n\n\n\n

Membership connects us with a community of businesses that view sustainability not as a trend, but as a way of doing things.<\/p>\n\n\n\n

myclimate Cause We Care <\/strong>\u2013 Through the Cause We Care<\/a> initiative, our guests can take responsibility and actively support nature conservation and environmental protection by making a voluntary contribution. As a thank you, the hotel doubles the contribution and invests it in local and global climate protection projects. Thanks to the collaboration with the myclimate Foundation, both partners are jointly committed to sustainable enjoyment and environmental protection.<\/p>\n\n\n\n

Sustainability Leaders \u2013 The Leading Hotels of the World <\/strong>\u2013 The Dolder Grand is part of the \u201cSustainability Leaders\u201d collection of The Leading Hotels of the World\u00ae<\/a>. The collection was launched to recognise hotels that make a conscious and measurable contribution to environmental protection.<\/p>\n\n\n\n

This recognition confirms our commitment as a pioneer of visionary luxury hospitality that combines economic success with sustainability.<\/p>\n\n\n <\/div>\n <\/div>\n\n\n<\/div>\n\n\n\n\n\t\n\t \t \t\n\n\t Strategy & Business Model<\/span>\n\t\n \n<\/a>\n\t \t<\/div>\n\n\n\n

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